Refund policy

Any requests made after the fifth day will be refused with no exceptions.

In all cases, reimbursements will be made by store credit, no exceptions.

All returns will be processed through email to keep all records.

All requests must be submitted to pandabeanboutique@gmail.com, including your order number, style number, explanation of the return, and picture of the merchandise, if necessary (must email a picture if you claim a merchandise to be defective).

Images are taken with a HD, digital camera.

All pictures are from stock and no touchups are made.

All of our images are reviewed and QCed before being placed on our website

We are not responsible for the color settings on your system.

Please be mindful that every computer has different color settings. Slight differences in color hue between the website and the physical item is possible. This is not grounds for returning the item.

Major differences in color between the website and the physical item or wrong picture for the item is a mistake. Please notify us immediately if you believe that your item was incorrect or damaged by emailing us at Pandabeanboutique@gmail.com

Returns must be shipped out on the next business day of our request and a tracking number must be emailed to pandabeanboutique@gmail.com,.

Do not ship out your return prior to our authorization.

Any unauthorized or late shipments will be rejected with no exceptions.

When returning items, include a copy of the invoice you received with your order.

Any returns not shipped within 10 days in receipt of the merchandise according to the tracking number will be cancelled.

We cannot do any exchanges.

If you have a missing item, once we confirm it from our records, we will give store credit for the missing amount.

We do not issue call tags for returns.

You must make shipping arrangements to return the merchandise at your own expense

Use a service that has tracking or delivery confirmation.

We are not responsible for returns lost in transit.

In receipt of your return, we will make reimbursements by store credit only.

Any type of non-defective return will be subject to 25% restocking fee and shipping will not be reimbursed.

Please mention your store credit on your next purchase so we can apply this credit onto the order.

Order cancellations will be accepted if a written request is emailed to pandabeanboutique@gmail.com, com before we have processed your order.

Once the order is processed, your request to cancel the order will be rejected.

In line with other importers in our industry, we reserve the right to discontinue business with anyone we deem to be abusing or overusing returns.

If you have a question about an item, contact us before purchasing and returning items that were not as you expected.